Last updated: March 3, 2026
HOTELI WAI LLC (“we”, “us”, “our”) operates the website hoteliwai.com (the “Site”). The Site is a free content platform that provides travel inspiration, articles, recommendations and aesthetic guides related to accommodations near bodies of water. We do not sell products, process bookings, offer reservations, tickets, packages, subscriptions, paid memberships, premium content or any form of paid services directly through the Site.
Because the Site is provided entirely free of charge and does not involve any monetary transactions between users and HOTELI WAI LLC, there are no payments to refund.
Scope of This Refund Policy
This Refund Policy applies only to any situation in which HOTELI WAI LLC might receive payment from a user in the future (for example, if we introduce optional paid features, donations, merchandise or other services at a later date). As of the date of this policy, no such payments are collected or processed on the Site.
No Payments Are Currently Collected
We do not charge users for accessing, reading or using any content on the Site. There are no registration fees, subscription fees, one-time payments, in-app purchases, advertising removals or any other form of financial transaction required to view, browse or interact with the Site. Therefore, no refunds are applicable at this time because no payments are made to us.
If Payments Are Introduced in the Future
Should HOTELI WAI LLC decide to offer any paid features, services or products in the future, we will update this Refund Policy accordingly and clearly communicate the terms before any payment is requested. In such cases, the following general principles would apply unless a more specific policy is published at that time:
- All purchases (if any) would be final unless otherwise stated at the point of sale.
- Refunds, if offered, would be considered only within a short window after purchase (typically 7–14 days) and only if the paid feature has not been substantially used or accessed.
- Requests for refunds must be submitted in writing to our contact email.
- Refunds would be issued to the original payment method where technically possible, minus any transaction fees charged by payment processors.
- No refunds would be issued for change of mind after the stated refund window, for partially used digital content, or for circumstances beyond our control (such as travel restrictions, personal cancellations unrelated to our service, or dissatisfaction with third-party accommodations we only recommend and do not book).
Third-Party Services and Links
The Site may contain links to third-party websites, booking platforms, hotel websites or travel service providers. We do not process or facilitate any bookings or payments on behalf of these third parties. Any purchases, reservations or transactions you make through linked sites are governed solely by the refund, cancellation and payment policies of those third parties. We are not responsible for refund requests related to services provided by external companies, even if we recommended or linked to them.
Contact Us for Questions
If you have any questions about this Refund Policy, believe you have made a payment to us in error, or need clarification about future paid features (should they be introduced), please reach out to us:
HOTELI WAI LLC
2435 Kaanapali Pkwy Unit I-22
Lahaina, HI 96761, United States
Email: [email protected]
Phone: +1 808-667-0249
We will respond to your inquiry as promptly as possible. Thank you for visiting HOTELI WAI. We hope the content inspires your next journey close to water.